Emotional intelligence (EI) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. It also involves the ability to understand and respond to the emotions of others.
EI is important for success in all areas of life, including personal relationships, work, and school. People with high EI are better able to manage their emotions and behavior, build and maintain healthy relationships, communicate effectively, and cope with stress and adversity.